Last updated: August 2026

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Access Floors Ltd respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and protect information when you visit our website or contact us through it.

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Information We Collect

We may collect personal information that you choose to provide when contacting us or submitting an enquiry through the website. This may include:

• Your name

• Company name

• Email address

• Telephone number

• Project details

• Information or files submitted through our contact or quotation forms
  We may also collect limited technical information about how visitors use our website, such as browser type, device information, pages visited and general website usage data.
   

How We Use Your Information

Information provided through this website may be used to:

• Respond to enquiries and quotation requests

• Discuss potential or ongoing projects

• Provide information about our services

• Manage our relationship with clients and prospective clients

• Improve the performance and usability of our website

• Meet any legal or regulatory obligations

We will only use personal information where we have an appropriate lawful basis for doing so.
 

Sharing Your Information

We do not sell or rent your personal information.

Information may be shared with trusted service providers where necessary to operate our website or business, for example website hosting, IT or professional service providers.

We may also disclose information where required by law or where necessary to protect our legal rights.

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How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where information needs to be retained for legal, accounting or business purposes.

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Your Rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your personal information in certain circumstances

• Restrict or object to certain uses of your information

• Request the transfer of your information where applicable

• Withdraw consent where we rely on consent to process your information

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If you would like to exercise any of these rights, please contact Access Floors Ltd using the details provided on our Contact page.

You also have the right to raise a concern with the Information Commissioner's Office (ICO).

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Cookies

Our website may use cookies and similar technologies to help the website function correctly and understand how visitors use it.

Cookies are small text files placed on your device when you visit a website.

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Types of Cookies We May Use

Essential Cookies
These cookies are necessary for the website to operate correctly and cannot normally be disabled.

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Analytics Cookies
These may help us understand how visitors use the website, such as which pages are visited and how visitors navigate the site. This information can help us improve the website.

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Functional Cookies
These may be used to remember preferences or provide additional website functionality.

Where required, non-essential cookies will only be used after you have provided your consent.

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Managing Cookies

When visiting our website, you may be given the option to accept or manage non-essential cookies through our cookie banner.

You can also control or delete cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

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Third-Party Services

Our website may use third-party services that place their own cookies or collect limited information about website usage. Where applicable, these services will process information according to their own privacy policies and applicable data protection requirements.

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Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be available on this page.

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Contact Us

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If you have any questions about this Privacy & Cookie Policy or how your personal information is handled, please contact:

Access Floors Ltd

First Floor Suite 1,

12 Waterside,

The Lakes,

Bedford Road,

Northampton NN4 7XD

sales@access-floors-ltd.co.uk

+44 (0)1604 409 922